Information connected with BC Game use
Privacy-related information can include registration data, Security details, payment records, Casino and Sportsbook activity, promotion status and Support communication.
Registration details can include email, phone number, username, country code or a connected login method.
Security information can include IP address, browser, device, login session and two-factor authentication status.
Payment and Wallet data
Payment information can include deposit method, cryptocurrency address, Transaction status, withdrawal request and payment verification.
TxID identifies a blockchain transaction and can be used to trace a transfer. A seed phrase or private key controls a wallet and should never be supplied for a normal support case.
Wallet activity can also create Rollover records when promotional balances have wagering requirements.
Casino, Sportsbook and promotion records
Casino creates game and round records, while Sportsbook creates ticket and settlement history under My Bets.
Promotion data can include claimed offers, wagering progress, Bonuscode use, VIP status and expiry.
These categories allow a specific question to be reviewed without treating the entire profile as one undifferentiated history.
Cookies and technical data
Cookies can support page performance, language preference, login stability, fraud prevention, security checks, analytics and content presentation.
Users can manage cookies through browser settings. Clearing them can log a session out without deleting the underlying profile.
The current Privacy Policy and Terms should be checked because technical and account-level procedures can change.
Security recommendations
Use a unique password for BC.GAME and enable two-factor authentication before moving significant funds.
Check the current website address before entering credentials, especially when following a promotional link.
Confirm cryptocurrency network, destination address and amount before sending a transaction.
Verification documents
Identity documents should be uploaded only through the verification flow shown inside the BC Game profile.
Support does not need a wallet seed phrase, private key or live Authenticator code to review an ordinary payment or promotion question.
If an unusual request for documents appears outside the normal platform route, confirm it with official Support before responding.
Mobile and shared-device privacy
Mobile uses the same Wallet and login as desktop, which makes device access part of profile security.
On a shared device, avoid saving credentials and end the session when finished.
Recovery email/phone and 2FA should remain under the control of the profile owner.
Responsible and lawful use
Before playing, check current Terms, age requirements, restricted-country information, verification rules and Responsible Gaming tools.
The international licence information should be kept separate from any local legal or availability question in Bermuda.
Responsible Gaming controls remain available alongside Casino, Sportsbook and Wallet access.
Privacy-related information at a glance
| Category | Examples |
| Registration | Email, phone, username, country code, connected login |
| Security | IP, browser, device, session, 2FA status |
| Payments | Deposit method, crypto address, Transaction and withdrawal status |
| Promotions | Claimed offers, Bonuscode use, VIP and Rollover |
| Support | Messages, account recovery requests and technical reports |
Data minimization in Support communication
Support communication can include screenshots, recovery requests and technical reports. Share the material that identifies the specific case rather than unrelated parts of the profile.
A TxID, ticket ID or round reference often provides a precise starting point without exposing broader account activity.
Passwords, seed phrases, private keys and live 2FA codes should remain private because they are not required for normal record review.
Current Terms remain part of privacy and account use
Privacy, verification, payment checks and cookie settings can change as platform procedures evolve.
The current Privacy Policy and Terms inside BC.GAME are therefore the right reference when a requirement differs from an older screenshot or saved instruction.
This also applies to location restrictions and Responsible Gaming rules that affect real-money access.
Information connected with promotions
Promotion records can include which offer was claimed, the balance type created, current wagering progress, expiry, VIP status and Bonuscode use.
These records are part of the profile because they determine how promotional funds can be used and when they become eligible for withdrawal under the applicable campaign.
Privacy handling should therefore distinguish promotional history from ordinary cash Transaction records even though both can affect the displayed Wallet balance.
Security recommendations in one place
Use a unique password, enable 2FA, verify the current site address before login and confirm blockchain network and destination before any crypto transfer.
Those recommendations support access protection without changing the way Casino or Sportsbook products work.
Responsible and lawful use also requires checking the current Terms, age limits, restricted-country information and local eligibility before real-money participation.
Privacy across connected login methods
Email, phone, Google and Telegram can all act as entry routes when the interface offers them. Each route should remain under the player's control because access to the connected provider can also open the BC Game profile.
Using 2FA on BC Game adds another layer, but it does not replace good security on the connected Google or Telegram account itself.
Recovery information should therefore be kept current alongside the primary login method.
Payment verification and transaction records
Payment checks can involve deposit method, cryptocurrency address, transaction status, withdrawal request and related verification information.
These records help BC Game connect a Wallet movement to the correct profile and distinguish it from Casino or Sportsbook activity.
When a transfer question arises, the transaction reference should be used instead of exposing unrelated profile or wallet-control data.
Cookie settings and session continuity
Browser cookie settings can influence whether a BC Game session stays signed in, remembers language preferences or preserves other presentation choices. Managing those cookies changes the browser session, not the underlying Wallet or betting history.
If a session is cleared, signing in again with the same authentication method restores access to the same profile data, subject to the current Security checks.
Privacy FAQ
Does Support need my seed phrase?
No. A seed phrase or private key gives control over a crypto wallet and is not required for a normal BC Game support review.
Can TxID be used for a payment case?
Yes. TxID is the blockchain transaction reference and is one of the useful identifiers for tracing a delayed transfer.
Can cookies affect login?
Yes. Cookie settings can affect session persistence, but clearing them does not remove the underlying BC Game profile.
Where should verification documents be uploaded?
Use only the verification flow shown inside the BC Game profile or another route explicitly confirmed by official Support.